In late 2016, I transitioned from being a 3D Character Animator and In-house Designer at Manulife Financial, where my team was awarded the Best Team of the Year in 2015, to becoming a Product Designer at Hexience. After two and a half years working in an outsourcing environment, I recognized that my strength lies in empathy - understanding users through "why" questions and developing UX solutions within a product.
I further developed my skills in production environments while working at real estate startup AZGroup (funded $1M) and healthcare startup Hello Health Group (Lead Systems $2M), ultimately becoming a Product Lead at AIA Corp. Here, I had the opportunity to work alongside McKinsey, KPMG Australia, Google consultants, participating in Design Thinking and Design Sprint workshops. Our team's development of the first AIA customer application, AIA+, earned us the Best Team of the Year award in 2022.
Through these experiences, I developed many skill sets, including effective stakeholder communication and the ability to draw user flow and system diagrams beyond visual designs and style guides. I possess excellent analytical skills and use essential tools to achieve results and solve complex problems. Additionally, I have experience working on Scrum teams with full functions such as Product Manager, Product Owner, Leader Developer, Tester, Front-end developers, and Back-end developers.
In 2022, my agency team successfully pitched projects for AstraZeneca, Citibank, and Novartis, winning the first round. I enjoy complex problem-solving challenges, and I am eager to continue expanding my knowledge and skills in this field.
A design might be making pretty or aesthetic things, but to me, it is the way of thinking, living, making choices and applying to the real world.
About me: I founded a boutique company at International Plaza (343 Pham Ngu Lao. District 01. HCMC, Vietnam).
With wishes to broaden my knowledge, I registered for a Digital Marketing certificate. I completed this with Spotify (vs Apple Music) Marketing planning project, LOMA 281 (in Insurance), an IBM certificate, Cardiopulmonary Resuscitation (CPR in First-Aid) certificate.
My major is Multimedia inclusive 3D, Design Suite, and Product Design. I am a low-key person who cares much about work ethics and is human-focused. INFJ personality. Numerology 33. I have spent eight years working in Real Estate, e-Commerce, Healthcare, Marketing, InsurTech, SaaS, and B2B systems in Singapore, German, the UK, Japan and Hongkong markets.